Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

We cannot thank Kenny and Lee enough for the work they have done at our house. We had been let down by multiple traders and Kenny managed a house call the day after making an enquiry with his company. What seemed like 2 straight forward leaking bathrooms turned out to be more complex than expected - however nothing phased them and they managed to complete all jobs requested to high standard and even cleaned up after themselves each day. Glad I found you Kenny, you are now my go-to tradesman when I need a job completing. Both Kenny and Lee were friendly and considerate and happily answered any questions we asked along the way, as well as showing us progress throughout the job. Highly recommend them. Leanne, Ryan and Hugo šŸ• ~ leanne w
I would like to extend my sincere thanks to Kenny for the outstanding service he provided. He was friendly, professional and explained clearly about everything he was doing throughout the process. The service we received was excellent from start to finish. Kenny not only helped us secure new boiler but also assisted in resolving an issue with our loft, where there was a hole causing water ingress. He was efficient, clean and tidy and completed everything to a very high standard. We are extremely grateful for his prompt, reliable and professional service. It is rare to find someone so dedicated and trustworthy and we truly appreciated his commitment to ensuring everything was completed properly. We would highly recommend ā€œBritish Plumbing Serviceā€ to friends, family and anyone looking for a dependable local professional. Thank you again for such an exceptional service. ~ Messica C
There was a blockage in the kitchen sink pipe so these guys unblocked it and put a new pipe as the older ones were not working properly. I am very impressed with the job they did. Their work is exceptional and these guys are friendly too. I had good chat with both of them while they were doing their work and you can tell that they love their job. They ask you to check if everything is working properly before they leave. Also, they have got reasonable prices too. Kenny and Lee thank you ever so much for a great job. The job was done in no time and they are just lovely people. I highly recommend these guys! ~ Lisa D
Really impressed with Kenney’s service. He came out at short notice to look at a plumbing issue and was friendly, professional, and knowledgeable. He took the time to assess the problem carefully, explained everything clearly, and made sure I understood the next steps before recommending anything. I really appreciated how helpful and thorough he was. I’d definitely recommend Kenney and would happily use his services again. ~ Subbu R
Thanks Kenny for all your hard work, going above and beyond to get my hot water up and running. Your work and service is excellent right from the fast pickup of ā€˜My Job’ enquiry online to seeing the job right through, in spite of it turning out to be not such a straightforward job. Great communication that extended across the job keeping me informed and advice that was clear and very useful. Kenny cares. His dog Ernie is a little star too. ~ Trish T
Kenny came to help with a new kitchen tap. He ended up sorting a problem with our waste and a leaking stop cock as well. He was very helpful, prompt and friendly and did a good job. I would use this company again. Second Review: Our pipework developed a few problems. Kenny visited us twice today to get it all fixed. Really great service. Thank Kenny ~ Scott W
Had and issue with moving my fridge to the kitchen so needed asap to take off the radiator and put it back. Kenny was STAR he came 3 hrs later after our phone call took off the radiator and then he helped to move the fridge into the kitchen. Thank you so much for all your hard work today! I appreciate it a lot. I can only recommend Kenny! Thank you so much you save the day!!!! ~ Aneta S
Had a great experience. Was let down by other companies as they kept cancelling last minute, but Kenny from Bristol plumbing services came through in about 20 minutes had the problem identified in a matter of seconds and had my plumbing issue fixed in just a couple of hours. Would highly recommend. ~ Justin W
Kenny was extremely considerate of our lack of hot water and made a real effort to try and help us. He was courteous, extremely professional and knew everything we needed help with. Most likely the best boiler engineer I have ever met. I would wholeheartedly recommend him to anyone. ~ Nadeem A
Kenny was very friendly on arrival, got to work quickly and resolved the issue very fast, making 150% sure the leak was fixed. He was happy to talk me through what he was doing in case the problem came back and insisted I could contact him for advice. Very happy! ~ Tom W
Happy with the service Friendly person, clean worker talked me through what he would be doing. Called the next Morning to check there was no problems & assured me they are at the end of the phone if needed. All in all very happy with the service and would recommend. ~ Rachel H
Kenny was top class. He not only responded quickly to the cry for help, he came out on the same day, was able to help my dad with his tap. My dad said how friendly he was and he was so happy with the job that Kenny provided. Any problems in the future we know who to call. Thankyou again. ~ Gemma M
Kenny came out to fix a major leak, He arrived early in the morning as the leak happened during the early hours. He was very professional and fixed the problem to a high standard. Would highly recommend him and his work. ~ Jessica P
Kenny kept me informed when there was a slight delay.He explained the work clearly and completed the repair to a high standard.He also left the area clean and tidy and was professional throughout.I would definitely recommend him. ~ Sophia O
Excellent service throughout, very informative to what the job entail before contract made and unlike other services I’ve had in the past he cleaned up any mess very thoughtful and would definitely recommend their Service ~ Timothy G
Really appreciated Kenny coming out so quickly at short notice to look at a leak. He was spot on with his timing and gave the bath a very thorough inspection and assessment. Reliable and professional service. ~ Katarzyna N
Had a great experience with this plumber Very helpful & friendly. Arrived todo the job as agreed within a few hours of telephone conversation. The leek was sorted & repaired professionally. Would definitely recommend this company. ~ Roger J
Kenny was incredible! He came within an hour of us calling as we were experiencing flooding in our cafe kitchen and he sorted it out straight away. Can’t recommend enough and will definitely be using him in the future ~ Charly K
After being let down a number of times desperately needing my washing installed with faulty pipes, Kenny came out to me straight away friendly efficient and quickly done, would highly recommend, thank u Kenny very much . ~ Sarah G
Thank you Kenny for going the extra mile whilst repairing a very old shower. You had the rare ability to make me feel, as a customer, nothing was too much trouble. Very impressive work. I highly recommend Kenny! Excellent. ~ Deborah H
Kenny was brilliant, he came out quickly and fixed a leak in our kitchen sink. He was very friendly and professional and did a thorough job, checking all other parts were okay too. Would highly recommend! ~ Cathryn B
Great service from Kenny. Appreciate him coming out at very short notice to deal with an emergency. Sorted it out there and then, hope to use him again in the future. ~ Mark D
Had Kenny come and repair two faulty radiators and a leak from my toilet was very fast in response to enquiry and very polite and professional would highly recommend ~ Samantha W
Kenny and Lee,firstly very helpful and understanding,friendly. They explained everything to me.Iam really pleased with the work they did and will definitely use again. ~ dawn A